Marketing to Users

JUNIOR DIVISION ONLY!

  • Learn what marketing is
  • Make a plan for more people to use your app through marketing
  • Try out some of your marketing ideas

These are the activities for this lesson:

MARKETING

You could create an awesome product that solves a really important problem, but your business will not be successful if no one knows about or uses your product. 

Marketing is the process of telling people about your product and getting them to use it.

 

REMEMBER YOUR USERS

You know who your users are already!

  • from your Unit 3 Market Research work 
  • from your Unit 5 Project Canvas work

In this lesson, you will create a marketing strategy, which is a plan so that more people learn about and use your product.

MARKETING GOALS

Let’s start thinking about some marketing goals your team wants to accomplish.

These should be realistic and measurable so that you can reach them and see if your strategy is working. 

Here are some examples of goals:

  • Get at least 100 app downloads per month
  • Get at least 10 likes per social post
  • Get at least 100 followers on each social media account
  • Reach $100 in sales per month

Your team will work together to decide on  2-3 goals in total. 

Remember: If your goals are too high, you’ll become discouraged because you may be unable to reach them.

Then you will have to consider how you will achieve your marketing goals.

4 P'S OF MARKETING

Product

Your product is the thing that you are selling, which in your case is your mobile or web app. The first step to get people to use your product is to make sure it is a good product that will be useful to them. You are doing this right now!

Place

Place is where your users can access your product.
Examples:
  • Google Play or Apple App Store
  • Your own website
  • Other websites that focus on the problem you are solving
  • Social media pages and advertisements
  • Positive but honest reviews from friends

Price

Price is how much your user will pay for your product. You want a fair price, but if your price is too high, people won’t buy your product.

Promotion

Promotions are the ways to reach your target audience to tell them about your product and convince them to use it. Promotional strategies are outlined in more detail below.

PROMOTION STRATEGIES

This is not required, as it’s an expensive option, but it might be the best way to reach some of your users.

Getting started:

  • Websites
    • What are some websites that your users might visit, where you might place an ad?
    • Think of local options to keep the cost down. Consider your school or town website.
  • Newspapers, magazines
    • Think local. Does your town have a newspaper? Your school?
    • Your ad should be 
      • eye-catching 
      • explain what your product is for
      • explain why someone should use it.
  • Radio or television
    • This can be expensive, so think local.
    • Does your local university or school have a radio station? A local TV station?
    • Local stations sometime feature local people and initiatives

social media iccons

Creating social media accounts for your product is free, but the real work is getting followers and keeping them interested. You’ll have to create interesting posts to engage your users.

Getting Started

    1. With your parent or guardian’s permission, make a free Facebook page, Instagram, or Twitter account for your product. Remember to review these safety tips for staying safe online.
    2. Add your logo, a picture of your team (optional) and anything else you would like to share.
    3. Make your first post.
    4. Ask friends and family to follow you to get started.
    5. Focus on your target users. What things are they interested in?
    6. Post pictures that illustrate the problem you are solving or interesting pictures of your team.
    7. Use relevant hashtags with your posts.

girl showing app to othersWord of Mouth Marketing (WOMM) is often the best way to get people to try your product.

92% of Nielsen-surveyed consumers believe their friends and family over any kind of advertising. 

(Source: https://blog.hubspot.com/agency/how-online-word-of-mouth-marketing-is-changing)

 

Getting Started

  • Encourage people to talk about your app.
  • Use your friends and family to spread the word.
  • Use your local connections to promote your app.
  • If you know an important figure or influencer, ask them to speak on behalf of your app.

puzzle pieces fitting togetherTry looking for organizations in your community that are trying to solve the same problem as your project. The organization most likely has members or clients they work with who would be willing to try out your product. They can also provide feedback during development! 

Getting Started

    • List organizations or groups in your community or region that are tackling the same problem as your team.
    • Email or phone each organization.
      • include a short description of your project.
      • ask to work with them to solve the problem together.
    • If they do not respond to email, try phoning them to talk directly to a person within the organization.

Here are some marketing tips to consider.

Target Audience
Do your users have Instagram or TikTok?

Will they see posters you hang around your school?
Consider Cost
Social media can be free.

But a commercial on TV costs money.
Check out your Competitors
What things are they posting?

How are they promoting their product?
Organizations
Don't forget to look at people or organizations working to solve the same problem as your team.

What are they doing to solve the problem?
Let them know what you are working on.
See how you can work together.
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ACTIVITY 1: MARKETING PLAN

Estimated time: 30 minutes (plan only)

Set marketing goals and strategies

Follow the instructions on the worksheet to:

  1. List 2-3 marketing goals for your app or business.
  2. Choose 1 or 2 marketing strategies and try them out.
Open worksheet

REFLECTION

Congratulations, you have a marketing plan! Let’s review what you did:

  • Set your marketing goals.
  • Created strategies to achieve your goals.
  • Found a way to track and assess your progress.

Remember, your marketing plan can change as other factors change, like your product (or its features), user perception, or even budgets. It’s up to you to be flexible and modify your plans as best you can.

 

mountain reflection

REVIEW OF KEY TERMS

  • Marketing – the process of telling people about your business and getting them to use your product
  • 4 P’s of Marketing
    • Product – the thing you are selling or offering
    • Promotion – the way you tell customers about your product
    • Price – how much the customer will pay for a product
    • Place – where you are selling your product
  • Strategy – how you will market your app so that you can meet your goals
  • Assessment – whether or not your strategy is working

ADDITIONAL RESOURCES

Metrics

To check the progress of your marketing plan in action, you can track your goals using metrics.

The metrics you measure will depend on the goals you are trying to achieve.

For example, if you choose to upload your app to the Google Play and Apple App Stores, you can track how many people download your app.

Each store has its own way to track downloads.

Example: Google Play Metrics

This is a view of the Google Play Developer Console. You can track: 

  • how many users installed your app
  • how many uninstalled it 
  • countries the app is being downloaded in

In this example, the app has been:

  • in the Google Play Store for 3 months
  • downloaded 11 times 
  • uninstalled once
Google Play console

You can also see how people rated your app.

You can see when ratings were added, and what the ratings were.

google console ratings

User Adoption Plan

  • Learn about user adoption plans 

  • Plan and write your user adoption plan

These are the activities for this lesson:

THE USER ADOPTION PLAN

The main focus of the plan, of course, is users! In your plan, you want to describe two things:  

  1. The users who have already tested the app  and what feedback they’ve provided
  2. How you will get more people to try out the app over the next year
girls using phones

WRITING YOUR PLAN

A lot of what you did for Market Research in Unit 2 will help you with your plan. In your plan, you will summarize what you learned about your target users and how you have interacted with them. Your user adoption plan should include: 

  • A sketch of your users, including numbers and demographics
  • (Optional) Competitor analysis – related to getting users to adopt your app over competitors
  • Who you got to test your app and how you engaged them
  • How your ideas for your app changed based on your target user feedback

FUTURE PLANS

silhouette girl yelling in megaphone

You will also need to explain how you will promote your product to potential users in the upcoming year.  

You want to explain: 

  • How you will show people your app
  • How you will get people to use it
  • What happens once people have tried your app

 To do this, you’ll need: 

  • Clear messaging that explains your app’s purpose
  • An in-depth strategy to reach target users
  • (Optional) Plans to partner with organizations who are working on the same problem, as a way to engage more users

ACTIVITY: USER ADOPTION PLAN

Estimated time: 45 minutes+

Follow the worksheet to complete your plan

  1. Answer all the questions on the worksheet.
  2. Take the completed worksheet and copy/paste the written answers into a finished document to upload as your User Adoption Plan.
You can make your own copy of the worksheet and edit as needed.
Download worksheet

REFLECTION

Writing a user adoption plan is a big accomplishment, and one that should make sure your app gets used by the people who need it! 

Sunset and reflection over lake
The entire team should review the user adoption plan.
Ask your mentor or parents to read it over.
Incorporate any feedback you get.
It helps to get different people's points of view.
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REVIEW OF KEY TERMS

  • User Adoption Plan – a document that details what feedback you have already received from users and how you will get more people to use your product

ADDITIONAL RESOURCES

Below are some examples of User Adoption Plans from past Technovation teams.